Design errors not reported within 5 working days of receipt of design will be subject to editing fees.

We will suggest necessary changes to artwork (if needed) when we quote on your artwork. Suggested changes usually include copy that is too small to be legible and excessive detail that will not work in embroidery. If you insist that a design is punched in manner that is inconsistent with our suggestions and the design does not work, you will be charged for the edit or re-punch of the design.

Designs are digitized according to artwork received and design consultation suggestions. We guarantee that our work will be technically correct. If you design does not sew correctly or we have made omission errors, we will correct the problem immediately. Any changes to the submitted artwork after the design is punched will be subject to an edit or re-punch fee.

Our payment terms are VISA/MASTERCARD, prepayment or NET 10 days. (with prior approved credit).